How can we help?
To contact us please choose one of the quick options below. If you still need to speak to us, you can submit a request afterwards.
Manage everything in your online account
Your Members Area makes managing your insurance simpler, quicker and more convenient. Access policies, update personal details, submit or track claims, and find your Important Documents in just a few clicks.
Inside your Members Area you can:
View and manage your policies
Access and download Insurance Documents
Update personal and payment details
Track claims and important updates
Manage renewals quickly and securely
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We allow a variety of Modifications, but each one will be subject to review during the quote process. Please make sure all modifications have been declared prior to the policy commencing.
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Current policies are only based on Market Value, not agreed value.
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Yes, subject to territorial limits and trip duration conditions.
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Contact the claims helpline as soon as possible and take photographs of any damage of the vehicles, where safe to do so.
Don’t apologise or admit it was Your fault. Make sure to take the other person’s details, including:
Their name, address and contact number
The registration number and make and model of their vehicle
Their insurer’s name and policy number Take photos of:
Any damage to their vehicle
Any damage to Your own vehicle
The scene of the accident, as long as it’s safe to do so, make a note of:
Any injuries to anyone involved
The number of passengers in the other vehicle
The name, address and contact number of any witnesses
The name and contact number of any Police officer who attends the scene of the accident
Any unusual behaviour from the other person and the direction they take when they leave the scene
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The insurer will determine the market value and offer a settlement.
Still need help?
If all the methods above have not answered your query, please fill in the form and one of our UK-based customer contact centre operatives will get back to you within 24-hours.