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How can we help?

To contact us please choose one of the quick options below. If you still need to speak to us, you can submit a request afterwards. 

  • FAQs

    Search answers and guides in our Help Centre and articles.

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  • Members Area

    View your policy documents, renewal and updates — sign in to manage everything

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  • Live chat

    Chat to our team for real-time help. We'll try to solve things first

Manage everything in your online account

Your Members Area makes managing your insurance simpler, quicker and more convenient. Access policies, update personal details, submit or track claims, and find your Important Documents in just a few clicks.

Inside your Members Area you can:

  • View and manage your policies

  • Access and download Insurance Documents

  • Update personal and payment details

  • Track claims and important updates

  • Manage renewals quickly and securely

Sign in >

Motorhome Insurance FAQs
  • Please contact our expert claims handlers directly at ERS to get started with discussing or making a claim.

    Telephone: 0330 107 9730

    Their opening hours are 9.00am to 5.30pm Monday to Friday excluding bank holidays.

  • You can build quote here: Motorhomes Quote

    If you are happy with your quote then you can proceed and complete your purchase online!

  • You can choose to pay in full on a card, single direct debit payment or spread the costs across the year with our monthly payment option.

    Please note, monthly payments are only available for policies over £50.00.

  • Premium Credit is the leading premium finance company in the UK and Ireland.

    When you choose to pay for your insurance policy with us on a monthly basis, your credit agreement will be provided by Premium Credit.

    Please note: A credit search will be carried out which will leave a footprint. Interest charges apply.

  • If you need to discuss your Premium Credit agreement please contact Premium Credit on 0344 736 9836.

Still need help?

If all the methods above have not answered your query, please fill in the form and one of our UK-based customer contact centre operatives will get back to you within 24-hours.

Submit a request