How can we help?
To contact us please choose one of the quick options below. If you still need to speak to us, you can submit a request afterwards.
Manage everything in your online account
Your Members Area makes managing your insurance simpler, quicker and more convenient. Access policies, update personal details, submit or track claims, and find your Important Documents in just a few clicks.
Inside your Members Area you can:
View and manage your policies
Access and download Insurance Documents
Update personal and payment details
Track claims and important updates
Manage renewals quickly and securely
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Did you know you can now report your claim on our new online claims portal?
Please click here to get started with your claim: Ripe Photography Claims Portal
You can also contact our claims handlers directly at The Davies Group to get started with discussing or making a claim.
Telephone: 0344 274 3270
Email: newclaim.photography@davies-group.com
Their opening hours are 9.00am to 5.30pm Monday to Friday excluding bank holidays.
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You can choose to pay in full on a card, single direct debit payment or spread the costs across the year with our monthly payment option.
Please note, monthly payments are only available for policies over £50.00.
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Premium Credit is the leading premium finance company in the UK and Ireland.
When you choose to pay for your insurance policy with us on a monthly basis, your credit agreement will be provided by Premium Credit.
Please note: A credit search will be carried out which will leave a footprint. Interest charges apply.
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If you need to discuss your Premium Credit agreement please contact Premium Credit on 0344 736 9836.
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If you have chosen to pay for your insurance policy monthly, there are fees applicable for missed payments or if your credit agreement has not be completed.
If you are seeing any additional fees on your statement and have a monthly instalment plan with Premium Credit, you will need to contact them on 0344 736 9836.
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If you are unable to find what you are looking to do on our contact forms, you can contact us by phone on 0800 997 8002 , we are open Monday to Friday, 9am to 5:30pm.
Still need help?
If all the methods above have not answered your query, please fill in the form and one of our UK-based customer contact centre operatives will get back to you within 24-hours.