Direct debit guarantee

This Guarantee is offered by all banks and building societies that accept instructions to pay Direct Debits.

In future, if there is a change, amount or frequency of your Direct Debits, Premium Credit will always notify you five working days in advance of your account being debited. In the event of an error, you are entitled to request a refund from your bank or building society. You have the right to withdraw the credit agreement within the 14-day cooling off period. A copy of the safeguards under the Direct Debit Guarantee will be sent to you with your confirmation letter from Premium Credit.

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