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Making a claim

Our claims service

We understand that making a claim can be stressful. Our aim to is to give you clear, helpful information to make the process as simple and worry free as possible. Should the worst happen, our UK based claims department will work with you to quickly and efficiently resolve your claim, offering advice and keeping you informed along the way.

Claims conditions:

Should an incident occur, please ensure that you read through the claims conditions which are detailed within your policy documents.

In summary:

• Report any lost or stolen items to the policy as you become aware of what has happened

• Contact the claims department within the claim notification period outlined in your insurance booklet

•Try to take reasonable steps to minimise any further damage or loss from happening and try to get back any lost or stolen property

• Do not negotiate, admit or deny any liability

How to make a claim:

If an incident happens, contact one of our helpful advisers as soon as you can.

If you call out of office hours, you can leave a message and we’ll get back to you the next working day.

Email: newclaim.caravans@davies-group.com

Telephone: 0344 274 0272

By post:

Ripe Insurance for Caravans Claims, Davies Group, PO Box 2801, Hanley Stoke on Trent, ST4 5DN

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