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Our claims service

Making a small business insurance claim

We understand that making a claim can be stressful. Our aim to is to give you clear, helpful information to make the process as simple and worry free as possible. Should the worst happen, our UK based claims department will work with you to quickly and efficiently resolve your claim, offering advice and keeping you informed along the way.

Claims conditions

Should an incident occur, please ensure that you abide by the claims conditions which are detailed within your policy documents. In summary:

  • Contact the claims department immediately

  •  Take all reasonable precautions to prevent further bodily injury or damage

  • Do not negotiate admit or repudiate any liability without the consent of the underwriters

  • Any damage caused by theft or attempted theft or malicious persons should be reported to police immediately

How to make a claim

If an incident happens contact one of our helpful advisers as soon as you can.

If you call out of office hours, you can leave a message and you will be contacted the next working day.

Email:
newcommercialclaims@coveainsurance.co.uk

Telephone:
0330 024 2266

Post:
Ripe Insurance for Small Business,
Covea Insurance Commerical Careline,
Norman Place,
Reading,
RG1 8DA

Any questions?

Give us a call on 0344 274 3262 (Mon-Fri, 9.00am - 5.30pm) or contact us here.

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