Senior SEO Content Executive

Department: Marketing

Reports to: Content Manager

Location: Ripe Head Office, The Royals, Manchester, M22 4BJ

 

Job Purpose:

The Senior SEO Content Executive is responsible for supporting the Content Manager to implement Ripe’s SEO Content strategy, as well as helping to oversee the delivery of a wide range of SEO-led content under the Ripe product umbrella.

 

Principal Accountabilities:

Content delivery

 Performance Reporting

Stakeholder Management

 

FCA Consumer Duty Responsibilities 

Products and Services
Ensure that marketing content, communications and campaigns accurately represent the features and benefits of insurance products, providing customers with clear, accurate and transparent information about our products and services and are not misleading.

Price and Value
Collaborate with the underwriting and product team to ensure that all marketing materials provide transparent and accurate information about pricing, ensuring customers understand the value they receive.

Consumer Understanding
Develop marketing content that simplifies insurance terminology and complex concepts, aiding customers’ understanding of their coverage and policy terms in order to manage their insurance needs effectively.

Consumer Support
Work with customer service teams to create seamless experiences, ensuring customers can easily find and access support, answers to queries and resolution of concerns.

Ensuring Fair Customer Treatment
Implementing measures to monitor and ensure fair treatment of customers throughout their journey, from initial engagement to claims handling and post-purchase interactions.

 

Experience Requirements

Essential:

Desirable:

 

Technology Requirements 

Essential:

Desirable:

 

Personal Attributes

Essential

Desirable

 

Professional Requirements

Essential:

None

Desirable:

None

 

Education:

Essential:

Desirable:

 

Note: This job description serves as a general guideline in terms of the requirements and responsibilities of the job role and may be adjusted to meet the evolving need of the company and regulatory requirements. The company reserves the right to modify the job description as required. 

To apply for this role please email your CV to: talent@ripeinsurance.co.uk

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